Shipping & Delivery
Free delivery on all orders above Rs. 99/-
Your order will be shipped within two working days for cities outside Ranchi. In Ranchi, we offer two day delivery.
Delivery dates could vary depending the location of the customer. Few of the below reasons may affect the delivery timelines :-
- Gazzetted or a state specific holiday.
- Unexpected problems like weather conditions, strike, unrest etc.
You would be sent a notification once the package is dispatched from our location
As of now, we do not delivery our products internationally.
Return & Refund
We do not accept returns as of now due to the product being a hygiene item.
However, on the off-chance that you face any issues with the product, please reach out on 9373659867 and we will help you with a replacement or refund.
Periodically, we may reveal general updates and information about ILAARIA, such as number of visitors, number and type of goods and services purchased, etc.
We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure.
Personal Information includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, and any details that may have been voluntarily provide by the user in connection with availing any of the services on ILAARIA.
When you browse through ILAARIA, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.
Use of Personal Information
We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about offers, products, services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, etc.
We also use your contact information to send you offers based on your previous orders and interests.
We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, gender, etc.). We use this data to customize your experience at ILAARIA, providing you with content that we think you might be interested in and to display content according to your preferences.
We may also share your information with Instamojo, PhonePe and other payment gateways with whom we may enter into a contractual relationship.
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. ILAARIA uses cookie and tracking technology depending on the features offered. No personal information will be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
Links to Other Sites
Our site links to other websites that may collect personally identifiable information about you. ILAARIA is not responsible for the privacy practices or the content of those linked websites.
ILAARIA has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please click on the unsubscribe button available in the bottom of every mailer. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
THIRD PARTY SITES
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Address : First Floor, Gorai Complex, Near CMPDI, Kanke Road, Ranchi 834008, Jharkhand India